TERMS & CONDITIONS

— Cypress House Restoration & Design —

By purchasing one of our design packages, you agree that you have read and agree to the terms of services below.

  • You understand our design philosophy and aesthetic and believe that it is the right fit for your home.

  • While it is always our goal to work within a given budget, depending on budget constraints, quality of recommended products and textiles may vary.

  • You understand that you will need to move quickly on purchasing the items from a final delivered design board to ensure that items remain in stock and available for purchase. If an item goes out of stock outside of our working window (10 business days post design delivery), a restocking fee of $45 for re-selection will be imposed.

  • If you want to wait to get started on a space but are ready to purchase a package, send a note during our initial welcome emails and we’ll adjust accordingly. (Projects must begin within 6 months of initial purchase.)

  • You understand that once the initial design boards have been delivered, you have 10 business days for unlimited revisions. After 10 business days, we will be happy to continue to work on the changes with an additional charge of $45 fee per item.

  • Refunds are no longer offered once the design phase of your project has begun.

  • Upon purchasing your design package, you’ll be placed in our design queue. The current turnaround time is 2-4 weeks. We will email you to notify you once we get started on your design!

  • You understand as with most design services, we are not able to view in-person all the items recommend to you prior to your purchase. We utilize our industry knowledge, experience and discernment to select quality items, but quality levels may vary. There are times when items selected online are not representative of the item once it is received in-person. If this occurs, we will work with you on a case-by-case basis to reselect a new item.

  • We enjoy sharing projects on our website and social media. If you do not want your project shared, please let us know upon purchasing your package.

We’re so excited to work with you in bringing your home interior visions to life.

With Love,

Cypress House Restoration & Design